Terms and conditions

Shipping

Shipping is free within Australia and $40 to the rest of the world.

Return policy

If you find any of the jewelry in your package not completely satisfactory I will work with you directly on resolving all issues until you are fully happy with the result. In this case please contact me as soon as the issue arises but within 10 days of receiving your shipment. If we conclude that the best option is for you to send back the jewelry please do so within 30 days of receiving it.

If you change your mind and would like to cancel your order you can freely do so before shipment and a full refund will issued. Please email me in this case.

Please note that with all hand crafted pieces small differences are possible relative to the photos shown here.

Privacy Policy

At Anna Zeibig Jewelry, accessible from annazeibig.com/jewelry, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by annazeibig.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

We are a Data Controller of your information.

Anna Zeibig Jewelry's legal basis for collecting and using the personal information described in this Privacy Policy is that it needs to perform a contract with you and that you have given permission to do so in order for annazeibig.com/jewelry to function properly.

Anna Zeibig Jewelry will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability
• The right to withdraw consent

Log Files

annazeibig.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies

Like any other website, annazeibig.com uses 'cookies' from annazeibig.com but no third-party cookies. The cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third parties

Anna Zeibig Jewelry does not utilize any third-party advertisment platforms and annazeibig.com does no use any third-party ad servers or ad networks.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity.

annazeibig.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in annazeibig.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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